At We Empower Disability Services, we believe every NDIS participant deserves the knowledge, support, and confidence to take full control of their NDIS plan. Level 2 Support Coordination is one of the most important services we provide across Ballarat, Bendigo, Geelong, and Melbourne’s Northern & Western Suburbs — because support only works when you have the power to choose and the freedom to achieve your goals.
What is Level 2 Support Coordination?
Level 2 Support Coordination — also known as Coordination of Supports — is a capacity-building NDIS support designed for participants who:
- Have multiple or complex support needs
- Need ongoing guidance to implement and monitor their NDIS plan
- Want to grow independence and confidence managing services
- Benefit from structured, continuous coordination support
With We Empower Disability Services as your partner, you stay in control — we provide expert guidance so you can use your NDIS funding effectively, choose the right providers, and achieve better outcomes.
Why Choose We Empower Disability Services?
We Empower Disability Services is a registered NDIS provider (Provider No. 4050088849) committed to:
- Strengthening your independence
- Respecting your culture, communication style, and personal preferences
- Ensuring you understand and maximise every part of your NDIS funding
- Supporting you with professional, responsive, and compassionate service
Here’s what makes us different:
✅ We always prioritise your choice and control
✅ We provide clear communication—no confusing language, ever
✅ We have strong relationships with trusted local providers
✅ We operate with 24-hour capability for urgent support
✅ We focus on building your long-term capacity and confidence
At We Empower Disability Services, you are the leader of your support journey — we are your guide.
What We Do Through Level 2 Support Coordination
When you choose We Empower Disability Services, your dedicated Support Coordinator will:
Explain Your NDIS Plan Clearly
Breakdown of budgets and categories
Explain flexible vs fixed funding
Help you understand what’s possible with your plan
Develop a Personalised Support Roadmap
Goal-focused planning
Scheduling supports that work with your lifestyle
Clear next steps throughout your plan cycle
Connect You to Quality Providers
We work alongside top-quality providers in Victoria, including:
Allied Health professionals
Community nursing services
SIL / Housing support services
Personal care assistance
Daily living and skill development supports
Social, recreational, and community participation programs
We help you compare providers so you make fully informed decisions.
Monitor Your Progress and Funding
We ensure:
Your supports are effective
Your spending stays on track
Your goals are progressing
Your needs remain central to every decision
Advocate On Your Behalf
If challenges arise, your coordinator:
Resolves provider issues
Supports plan adjustments
Ensures your rights are protected
You always have someone in your corner.
Build Your Skills for the Future
We help you become confident with:
Managing appointments
Understanding NDIS language
Communicating your needs
Making decisions independently
More skills = more independence.
Who Benefits Most from Level 2 Support Coordination?
This service is ideal for participants who:
Have complex or changing support needs
Need help connecting multiple services
Have limited informal support from family or community
Are transitioning providers, home environments, or life stages
Want to build long-term independence in managing supports
If your plan includes Support Coordination funding, We Empower Disability Services can start supporting you right away.
Level 2 vs Other Support Coordination Levels
| LEVEL | TYPE | BEST FOR | SUPPORT FOCUS |
|---|---|---|---|
| Level 2 | Coordination of Supports | Complex needs requiring guidance | Ongoing coordination & capacity building |
| Level 1 | Support Connection | Low support needs | Simple assistance connecting services |
| Level 3 | Specialist Support Coordination | High-risk & multi-system complexity | Specialist-led coordination and crisis response |
We Empower Disability Services tailors your Support Coordination level to match your personal needs and goals.
We Empower Disability Services Support Coordination Process
Here’s how we make your NDIS journey smoother:
| Step | What We Do | What It Means for You |
|---|---|---|
| 1. Meet & Learn | Understand your needs, goals & preferences | You feel heard and understood |
| 2. Plan Review | Break down your funding clearly | Total clarity and confidence |
| 3. Connect Supports | Source and organise providers | No stress — coordinated supports |
| 4. Monitor & Adjust | Track your goals and budget | Your plan continues to deliver results |
| 5. Build Capacity | Grow your skills & independence | More control and decision-making power |
| 6. Review Support | Prepare for plan reassessment | Strong evidence for future funding |
We support you throughout the entire plan cycle, not just at the beginning.
Locations We Serve
We Empower Disability Services proudly supports NDIS participants in:
📍 Ballarat
📍 Bendigo
📍 Geelong
📍 Melbourne Northern Suburbs
📍 Melbourne Western Suburbs
Support is delivered in your home, in the community, or online — wherever you feel most comfortable
FAQs — Level 2 Support Coordination
Yes — but if you don’t have it yet, we can help request it at your next review.
Absolutely! We can assist with a smooth transition.
Yes — we help gather evidence, track outcomes, and advocate for appropriate supports.
Our Promise to You
At We Empower Disability Services, we commit to:
- Respecting your rights, culture, and decisions
Working as partners — not directors — of your supports - Empowering you with skills for lifelong independence
- Delivering high-quality, compliant, and participant-focused service
- Always putting your safety and wellbeing first
You are not just a participant — you are a person with goals, dreams, and potential.
Start Your Support Coordination Journey Today
Take the next step toward independence with Level 2 Support Coordination delivered by We Empower Disability Services.
📞 Phone: 1300 936 016 or 0435 006 407
📩 Email: admin@weempowerdisability.com.au
🌐 Website: https://weempowerdisability.com.au/
🗓 Book a Free Consultation: Contact us today to get started
We Empower Disability Services — Supporting you to live the life you choose.